Privacy policy

Last updated 2026-10-13.

What we collect

When you use our request form, we collect the information you enter: name, phone number, ZIP code, the issue you select and any notes. Our hosting provider also records standard technical data such as IP address and browser type for security.

How we use it

We use your information only to respond to your request, schedule service and keep records of work we perform. We don’t sell your information or share it with third parties for their marketing.

Service providers

We use vendors to host this website and deliver form submissions by email. They process data on our behalf and only for that purpose.

Your choices

To ask what information we hold about you, or to request that we delete it, call 650-460-3483 or email hello@hvacpaloalto.com. California residents may have additional rights under the CCPA/CPRA.

Contact

ComfortFlow HVAC Palo Alto, 438 Cambridge Ave, Palo Alto, CA 94306.